Privacy Policy
Effective Date: October 7, 2026
Last Updated: October 7, 2026
Healing Thyme respects your privacy and takes the protection of your personal information seriously. This Privacy Policy explains how Healing Thyme ("Healing Thyme," "we," "us," or "our") collects, uses, stores, and shares information when you visit our website, communicate with us, book an appointment, register for a class or event, purchase a product or service, complete an intake form, or otherwise interact with us.
This Privacy Policy applies to information collected through HealingTimeUtah.com and through online services, forms, scheduling systems, payment systems, email communications, text communications, and other digital services that link to or reference this Policy.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
The information we collect depends on how you interact with Healing Thyme.
Information You Provide to Us
When you contact us, schedule a service, register for a class or event, purchase something, complete an intake form, subscribe to communications, or otherwise interact with Healing Thyme, you may provide information such as your name, email address, telephone number, mailing address, appointment information, billing information, communication preferences, and other information you choose to share with us.
If you receive wellness services from Healing Thyme, you may also voluntarily provide information about your health history, physical or emotional concerns, medications, wellness goals, injuries, symptoms, previous experiences, sensitivities, or other information that may help us understand the reason for your visit and appropriately provide the service you requested.
We treat health-related and wellness-related information as sensitive information and limit its use to legitimate business, administrative, safety, service, and legal purposes.
Please do not submit emergency or time-sensitive medical information through our website, general email, social media accounts, or website contact forms. Healing Thyme's website and general communication channels are not emergency medical communication systems.
Payment Information
When you make a payment, your transaction may be processed by a third-party payment provider. Healing Thyme may receive information about the transaction, such as your name, billing details, amount paid, service purchased, transaction status, and limited payment information.
We generally do not receive or store your complete credit or debit card number when a third-party payment processor handles the transaction.
If you use an HSA or FSA card, request a superbill, receipt, or other reimbursement documentation, we may collect and maintain information reasonably necessary to provide that documentation. The ability to use an HSA or FSA or obtain reimbursement is determined by your individual plan, tax circumstances, and applicable rules. Healing Thyme does not guarantee eligibility or reimbursement.
Website and Device Information
When you visit our website, certain information may be collected automatically through Squarespace and other technologies used to operate, secure, analyze, and improve the website.
This information may include your IP address, browser type, device type, operating system, referring website, pages viewed, approximate geographic area, dates and times of visits, interactions with the website, and similar technical information.
We may use this information to understand how visitors use our website, improve website performance, diagnose technical problems, maintain security, and evaluate our marketing efforts.
Cookies and Similar Technologies
Our website may use cookies, pixels, analytics technologies, local storage, and similar technologies.
Some cookies are necessary for the website to operate properly. Others may help us understand website traffic, remember preferences, measure website performance, or evaluate marketing efforts.
Because our website is hosted through Squarespace, Squarespace may place cookies or use similar technologies as part of providing its services. Other third-party tools that we choose to enable may also use cookies or similar technologies.
Where required, you may be given the opportunity to accept, reject, or manage certain categories of cookies through a cookie banner or privacy settings.
You may also be able to control cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.
How We Use Your Information
We use personal information when reasonably necessary to operate Healing Thyme and provide the services you request.
This may include scheduling and managing appointments; responding to questions; providing wellness services; communicating before or after an appointment; processing transactions; registering you for classes, trainings, retreats, events, or programs; maintaining appropriate business and service records; providing requested receipts or documentation; responding to customer service issues; improving our website and services; preventing fraud or misuse; maintaining the security of our systems; complying with legal obligations; and protecting the rights, safety, and property of Healing Thyme, our clients, and others.
We may also use contact information to tell you about Healing Thyme services, events, classes, trainings, resources, or promotions when permitted by law and consistent with your communication preferences.
Email and Text Communications
If you provide your email address, we may use it to communicate with you regarding appointments, purchases, classes, services, inquiries, administrative matters, or other interactions you have with Healing Thyme.
If you subscribe to marketing emails, you may unsubscribe using the unsubscribe link included in those communications.
If Healing Thyme offers text messaging, appointment reminders, or promotional text communications, your participation may be subject to additional disclosures or consent requirements presented when you sign up. You may opt out of marketing text messages according to the instructions contained in those messages.
Opting out of promotional communications does not necessarily prevent us from sending communications that are reasonably necessary to complete a transaction, manage an appointment, respond to you, or provide a service you requested.
Health and Wellness Information
Because Healing Thyme provides wellness services, some information you voluntarily provide may relate to your physical health, emotional wellbeing, personal experiences, or wellness goals.
We use this information only as reasonably necessary to understand your needs, provide requested services, maintain appropriate records, communicate with you, protect health and safety, and comply with applicable legal requirements.
We do not sell your health or wellness information.
We do not use information you provide in a private intake form to create advertising profiles for unrelated third-party products or services.
Where a specific health privacy law applies to particular information or services, Healing Thyme will handle that information in accordance with applicable law.
This Privacy Policy is a general website and business privacy policy. It is not intended to substitute for a HIPAA Notice of Privacy Practices if Healing Thyme becomes legally required to maintain one.
Testimonials, Reviews, Photos, and Media
Healing Thyme may occasionally invite clients or participants to provide testimonials, reviews, photographs, video, audio, or other content.
We will not intentionally publish private health or wellness information as a testimonial or marketing story without appropriate permission.
When photographs, videos, testimonials, or similar materials are collected for promotional use, additional consent or authorization may be requested when appropriate.
Public reviews that you independently choose to post on platforms such as Google, social media, review websites, directories, or other public platforms are controlled by the privacy practices of those platforms.
How We Share Information
Healing Thyme does not sell personal information for money.
We may share information with trusted companies or professionals that help us operate the business. Depending on the services we use, these providers may include website hosting companies, scheduling platforms, payment processors, email providers, text messaging providers, analytics providers, cloud storage providers, accounting professionals, legal professionals, technology providers, and other vendors that perform services on our behalf.
We expect service providers to use information only as permitted by their agreements with us and applicable law.
We may also disclose information when reasonably necessary to comply with a law, regulation, subpoena, court order, legal process, or government request; investigate suspected fraud or unlawful activity; enforce our agreements; protect the safety or rights of a person; or protect Healing Thyme's legal interests.
If Healing Thyme is involved in a merger, acquisition, sale, restructuring, transfer of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
We may also disclose information when you specifically direct us or give us permission to do so.
Third-Party Services
Our website may contain links to third-party websites, scheduling systems, payment processors, social media platforms, forms, maps, videos, or other services that Healing Thyme does not control.
When you interact directly with a third-party service, that service's privacy policy and terms may govern its collection and use of your information.
We encourage you to review the privacy practices of third-party services when providing them with personal information.
Squarespace
Healing Thyme's website is hosted using Squarespace. Squarespace may process technical and personal information in connection with operating and securing the website, providing website functionality, analyzing traffic, and providing other services selected by Healing Thyme.
Squarespace maintains its own privacy and cookie policies explaining how it processes information in connection with its services.
Analytics and Advertising
We may use analytics tools to understand website usage and determine how visitors find and interact with Healing Thyme.
We may also use advertising or measurement tools from third-party platforms if those features are enabled on our website or in our marketing campaigns.
Where required by applicable law, visitors may be provided with choices regarding cookies or technologies used for targeted advertising.
Healing Thyme does not intentionally provide sensitive health information submitted through private intake forms to advertising platforms for the purpose of targeting advertisements.
Data Retention
We retain personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, accounting, tax, legal, safety, dispute-resolution, and recordkeeping purposes.
Different types of information may be retained for different periods.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it subject to applicable legal and operational requirements.
Data Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.
These safeguards may include limiting access to information, using password-protected systems, using reputable technology and payment providers, maintaining appropriate account security, and limiting access to sensitive information to people who reasonably need it.
No website, email system, cloud platform, database, or method of electronic transmission can be guaranteed to be completely secure. You should use reasonable care when transmitting sensitive information electronically.
Your Privacy Choices and Rights
Depending on where you live and the laws that apply to your information, you may have rights regarding your personal data.
These may include the right to ask whether we process information about you, request access to certain information, request correction or deletion, request a copy of information you previously provided, withdraw certain consents, or opt out of certain uses of personal information.
You may also unsubscribe from promotional email communications at any time.
We may need to verify your identity before completing certain privacy requests. Some information may also be retained when permitted or required by law, including information necessary for accounting, tax, fraud prevention, dispute resolution, safety, or legal compliance.
Healing Thyme will not discriminate against you for appropriately exercising a privacy right provided by applicable law.
To make a privacy request, contact us using the information listed in the "Contact Us" section below.
Utah Residents
Healing Thyme is based in Utah.
The Utah Consumer Privacy Act provides certain Utah consumers with privacy rights when the law applies to a particular business. Those rights may include accessing personal data, requesting deletion of certain personal data, obtaining a copy of information previously provided, and opting out of the sale of personal data or certain targeted advertising.
Healing Thyme will honor privacy rights required by applicable Utah law when those requirements apply to our business and the information involved.
Regardless of whether a particular statutory threshold applies, we welcome reasonable questions or requests regarding personal information we maintain about you.
Residents of Other States
Privacy laws differ between states and may provide additional rights to residents of California, Colorado, Connecticut, Virginia, Texas, Oregon, Montana, and other jurisdictions.
Where a state privacy law applies to Healing Thyme and your personal information, we will provide and honor the rights required by that law.
We may update this Privacy Policy as privacy laws change or as Healing Thyme's technology, services, or business practices change.
Children's Privacy
Our website is designed primarily for adults and is not intended to independently collect personal information from children under 13.
Healing Thyme may provide certain services, classes, activities, or experiences involving minors when appropriate and with the involvement or authorization of a parent or legal guardian.
If a parent or guardian provides information concerning a minor for the purpose of arranging or participating in a service, we may use that information to provide the requested service and for related administrative and safety purposes.
If you believe a child has submitted personal information directly to us without appropriate parental involvement, please contact us.
International Visitors
Healing Thyme is based in the United States. If you access our website from outside the United States, information you provide may be processed or stored in the United States or other countries where our service providers operate.
Privacy laws in those jurisdictions may differ from the laws of your country.
Where applicable law provides additional rights or requirements regarding international users, we will comply with those requirements when they apply.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, website, technology, business practices, or legal obligations.
When we make changes, we will update the "Last Updated" date at the top of this Policy. Material changes may also be communicated through the website or another appropriate method when required.
Your continued use of the website after an updated Privacy Policy becomes effective means that the current version of the Policy applies to your subsequent interactions with the website.
Contact Us
If you have questions about this Privacy Policy, want to request access to or deletion of personal information, or have another privacy-related concern, please contact:
Healing Thyme
Utah, United States
Website: HealingTimeUtah.com
Email: healingthymeutah@gmail.com
You may also contact us through the contact form available on our website.
We take privacy concerns seriously and will make reasonable efforts to respond to appropriate requests in accordance with applicable law.